FREQUENTLY ASKED QUESTIONS
Starting your experience with Vet Leaf Cannabis is straightforward and designed for your convenience. Whether you’re in Sacramento, Roseville, Elk Grove, or any nearby city, getting started is easy. Here’s how you can dive in:
Explore Our Selection: Navigate to our online cannabis menu to browse through a premium selection of products. We cater to diverse needs with top-quality choices, whether you're a seasoned user or new to cannabis.
Set Up Your Account: Ready to make a purchase? Simply create an account on our website. The process is quick and ensures a personalized experience.
Verify Your Age: To ensure legal compliance, you’ll need to upload a government-issued ID and a selfie with your ID. This step is crucial for maintaining the safety and integrity of our services.
Medical Patients: If you're using cannabis for medical purposes, please upload a photo of your doctor’s recommendation. This additional step helps us tailor our services to your medical needs.
Place Your Order: For your first order, you can select up to $250 worth of cannabis products. From Folsom to Davis, or Carmichael to El Dorado Hills, we deliver right to your doorstep.
Start your journey with Vet Leaf Cannabis today and enjoy reliable, discreet, and quality service across the Sacramento region, including Citrus Heights, Rancho Cordova, and beyond. Dive into a world of holistic wellness with Vet Leaf, your trusted partner in Sacramento weed delivery.
At Vet Leaf, we prioritize the safety and compliance of our delivery services. Consequently, we are unable to leave deliveries unattended at your door. Here's why:
- Secure Delivery: We must ensure that all cannabis products are delivered directly into the hands of the member who placed the order. This direct handoff helps maintain the integrity and security of our service.
- ID Verification: At the time of delivery, we are required to verify the identity of the recipient with a government-issued ID to ensure compliance with state laws and regulations.
While we understand the convenience of door-drop services, our approach is designed to protect both our customers and our business under the legal frameworks governing cannabis delivery. We appreciate your understanding and cooperation in keeping our community safe and compliant.
At Vet Leaf, we aim to make your purchasing experience as convenient as possible. Currently, we accept the following payment methods:
- Cash: You can pay with cash upon delivery.
- Debit or Credit Cards: Payments via debit or credit cards can be made in person at the time of delivery.
We understand the need for more flexible payment options and are excited to announce that we will soon be introducing the ability to accept payments online. This upcoming feature will allow for a smoother and more convenient transaction process, enhancing your overall experience with us.
Stay tuned for updates, and thank you for choosing Vet Leaf for your cannabis delivery needs!
Vet Leaf proudly serves the greater Sacramento area, ensuring that top-quality cannabis products are just a delivery away. Here's where we can bring your order:
- Sacramento
- Roseville
- Folsom
- Rancho Cordova
- Elk Grove
- Davis
- West Sacramento
- Citrus Heights
- Orangevale
- Carmichael
- North Highlands
- Fair Oaks
- Rocklin
- Lincoln
- Woodland
- Auburn
- El Dorado Hills
- Rio Linda
- Galt
- Placerville
Understanding the limits for your delivery is key to a smooth experience with Vet Leaf. Here's what you need to know:
Minimum Order Requirements
- Standard Delivery Areas: The minimum order amount is $50 before tax and after any discounts.
- Extended Delivery Locations: For areas a bit farther from the center, a minimum order of $75 is required. You can easily check your location’s specific minimum through our website or by contacting our customer support team.
Maximum Order Limits for First-Time Customers
- For your initial purchase, the maximum you can order is $250. This limit ensures compliance and safety for all parties involved.
Purchase Limits for Recreational Customers
- Flower: Up to 28.3 grams per order
- Concentrates: Up to 8 grams per order
- Edibles: Up to 8000 mg of THC per order
Purchase Limits for Medical Customers
- Flower: Up to 8 ounces per order
- Concentrates and Edibles: There are no specific limits for concentrates or edibles for medical users, allowing greater flexibility based on medical needs.
These guidelines help ensure that all transactions comply with state regulations while meeting the needs of our customers. Whether you're a recreational or medical user, Vet Leaf is here to provide you with safe, reliable, and compliant delivery services. If you have any questions about order limits or need assistance with placing your order, don’t hesitate to reach out to our friendly customer service team.
At Vet Leaf, we understand that timely delivery is crucial to your experience. Once your order is placed and finalized, you can expect your cannabis products to be delivered within:
- 1 to 4 hours
This timeframe allows us to ensure that every order is handled with care and precision, reaching you as quickly as possible while maintaining our high standards of service. The exact delivery time may vary based on your location, traffic conditions, and order volume at the time of your purchase.
If you have any specific time requirements or need a more precise estimate, feel free to contact our customer service team. We're here to make your delivery experience as convenient and enjoyable as possible.
Yes, taxes are applied to all orders at Vet Leaf, in compliance with state and local regulations. Here's what you need to know about the taxation on your cannabis delivery:
Tax Calculation: The amount of sales and use taxes applied to your order is calculated based on the city, county, and zip code where the delivery is made. This ensures that all applicable local taxes are accurately accounted for.
Checkout Process: During checkout, the sales tax will be clearly calculated and displayed so you can see the exact tax amount added to your order. This happens before you finalize your purchase, giving you a complete overview of the costs.
Order Minimums: Please note that most orders must meet certain minimum amounts before taxes are applied. These minimums are set to ensure that your order aligns with regulatory standards and our operational requirements.
If you need to check the minimum order amount for your location or have any questions about how taxes are calculated, you can easily find this information on our website or by contacting our customer service team. We're here to help you understand all aspects of your order, ensuring transparency and compliance every step of the way.
Absolutely! At Vet Leaf, we're excited to enhance your experience with our upcoming rewards program. Here's a sneak peek at what you can expect:
- Kush Coins: With every purchase you make through our website, you'll earn Kush Coins. For every dollar you spend, you receive 1 Kush Coin.
- Redeem for Rewards: Accumulate Kush Coins and redeem them for discounts, exclusive products, or special offers that make your Vet Leaf experience even better.
Our rewards program is designed to thank you for your loyalty and enhance your journey with Vet Leaf. Stay tuned for the official launch and start earning rewards on all your cannabis needs! If you have any questions about the program or how to sign up, our customer service team is ready to assist you.
Vet Leaf is committed to providing convenient and flexible service to our valued customers. Here are our hours of operation:
- Delivery Hours: We deliver high-quality cannabis products across the Sacramento area and our expanding routes, 7 days a week.
- Customer Service Availability: Our dedicated customer service team is available from 9 AM to 8:30 PM every day to assist you with any inquiries, orders, or scheduling needs you might have.
If you find yourself wanting to place an order outside of these hours, don't worry! You have the option to schedule a future delivery within our operational hours for another day. This way, you can enjoy our premium cannabis products at a time that suits you best.
At Vet Leaf, we're here to make your cannabis delivery as convenient and seamless as possible. Whether you need help with an order or just have a question, our team is just a call or click away!
Yes, you certainly can! At Vet Leaf, we value the community you help us build and want to make sharing the benefits of cannabis with friends rewarding for both you and them. Here’s how our referral program works:
- Referral Bonus: As a token of our appreciation, when you refer a friend and they complete their first delivery as a new member, you’ll receive a $25 credit towards your next order.
- Benefits for Your Friend: Not only do you get rewarded, but your friend also benefits! They'll enjoy $25 off their first order with us.
- How to Claim: To ensure you both receive your credits, your friend should include your full name in the order notes when they place their first order. Additionally, they should use the coupon code 25BUDS at checkout.
It’s our way of saying thank you for spreading the word about Vet Leaf and welcoming more members into our community. Start referring today and enjoy the rewards together!
At Vet Leaf, we are committed to delivering high-quality cannabis products and ensuring your satisfaction. We understand that sometimes, things may not go as planned, and you might need to consider a return or exchange. Here's how we handle these situations:
- Contact Us Promptly: If you're not completely satisfied with your purchase or if there's an issue with the product, please contact us immediately. Our dedicated team is here to assist with any concerns and find a suitable solution.
- Review Our Return Policy: We encourage you to review our return policy for detailed information on how returns and exchanges are processed. You can access this policy easily by tapping here.
We strive to resolve any product issues swiftly and satisfactorily. Your satisfaction is crucial to us, and we'll work diligently to ensure your experience with Vet Leaf meets your expectations.
Absolutely! Cannabis delivery is completely legal in California for adults who are 21 years of age or older and possess a valid ID. This applies to both recreational and medical cannabis users. At Vet Leaf, we ensure that all our operations are fully compliant with state laws, providing you with a safe and hassle-free way to access high-quality cannabis products directly to your doorstep.
Whether you're seeking relief, relaxation, or just exploring the benefits of cannabis, you can confidently and legally order from Vet Leaf. We handle all the details, ensuring that your experience is not only enjoyable but also entirely within legal boundaries. Remember to have your ID ready at the time of delivery to verify your age and eligibility!